NOTE: DUE TO THE DELAYS AND INCREASING LOSS OF PACKAGES, AN INSURANCE WILL BE ADDED TO THE CHECKOUT AUTOMATICALLY FOR ORDERS OVER $ 400.00
Thank you for taking the time to visit our site. If you have any questions in regards to our shipping policy please read below.
- We do not ship on WEEKENDS. We do not ship OUTSIDE of the US.
- WE ARE NOT RESPONSIBLE FOR STOLEN ORDERS. BEFORE ANY SOLUTION OR HELP FROM OUR PART ON STOLEN ORDERS, OR CASES CLAIMED AS "NOT DELIVERED AS SHOWED", CUSTOMERS MUST PROVIDE A CLAIM NUMBER OPENED WITH THE SHIPPING CARRIER.
- All claims must be received no later than 15 days after the shipment date.
- Shipping prices are displayed at view cart page or during checkout.
You will receive a tracking number via email once order is shipped.
Please allow 24-48 hours for processing and verification.
Age will be verified upon delivery by carrier.
Driver License or proof of legal age must be provided upon delivery.
Estimated times of arrival start once the order is shipped.
We ship via UPS Ground and USPS Priority Mail.
Orders to PO BOX will be shipped via USPS Priority Mail.
Free Shipping orders will be shipped via UPS Ground/ USPS.
Orders to Hawaii, Puerto Rico, Alaska and Guam will be shipped via USPS Priority Mail.
Please be aware we can only ship Lighters via UPS Ground and they will not have gas the client will be responsible for filling them with gas .
We do not ship to Montana.
All Humidor orders will be shipped via UPS Ground.
Large items (Humidors) do not qualify for FREE Shipping.
Shipping Upgrades are only available for phone orders.
FREE Shipping orders will be shipped via UPS/USPS Ground 1-8 Days only.
FREE Shipping is only valid within the lower 48 states. Does not apply to Hawaii, Alaska, Virgin Islands, Guam, and Puerto Rico.
- We ship to APO/FPO via USPS Priority Mail.
- All orders will require signature upon delivery.